Privacy policy

Privacy Policy
Last updated: April 17, 2026

Bondwhite operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bondwhite is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls.

Personal Information We Collect

We may collect the following personal information:

  • Name, address, shipping & billing details

  • Phone number and email address

  • Payment details (processed securely via third-party providers)

  • Account details (username, password, preferences)

  • Order and transaction history

  • Communication details (customer support messages)

  • Device and browsing information (IP, browser, usage data)

How We Collect Information

We collect information:

  • Directly from you (orders, account creation, contact forms)

  • Automatically (cookies, tracking tools)

  • From service providers (Shopify, payment gateways, logistics partners)

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Manage your account

  • Provide customer support

  • Improve our website and services

  • Send updates, offers, and promotions

  • Prevent fraud and ensure security

  • Comply with legal obligations

Sharing Your Information

We may share your data with:

  • Shopify (to operate the store)

  • Payment gateways (for secure transactions)

  • Delivery partners (for shipping orders)

  • Marketing and analytics providers

We only share necessary data required to complete these services.

Shipping & Delivery

We use third-party courier services for order delivery. Your name, address, and phone number may be shared with delivery partners to ensure successful delivery.

Marketing & Communication

We may send you promotional emails, SMS, or WhatsApp messages regarding offers, updates, and order information. You can opt out anytime.

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Opt out of marketing

To request any changes, contact us below.

Compliance with Indian Laws

If you are located in India, your data is processed in accordance with applicable laws including the Information Technology Act, 2000.

Third-Party Services

Our store is hosted on Shopify. Your data may be processed by Shopify and its partners globally. You can read more at: https://privacy.shopify.com/en

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

If you have any questions, you can contact us:

Email: sales@bondwhite.com
Address: Surat, Gujarat, India